LET'S TALK COFFEE.
QUESTIONS, ORDERS, EVENTS, OR JUST WANT TO SAY HELLO?
We're here to help.
CONTACT US
Whether you have a question about your coffee order, need help choosing a blend, want to ask about shipping, or have something else on your mind, send us a message.
And if you're looking to bring the Black Ass Coffee Trailer to your next event, we've got a page for that too.
HOW CAN WE HELP?
PICK YOUR MISSION.
QUESTIONS ABOUT OUR COFFEE
Not sure which blend is right for you?
Want to know more about a roast, flavor profile, size, or brewing?
ORDER & SHIPPING HELP
Have a question about an order, tracking, delivery, or shipping?
Give us your order information and we'll help get you pointed in the right direction.
BOOK THE COFFEE TRAILER
Planning a wedding, corporate event, party, fundraiser, festival, or other gathering?
Don't use the general contact form.
Head over to our dedicated event page and tell us about your event.
BUSINESS & PARTNERSHIPS
Interested in wholesale, collaborations, corporate opportunities, partnerships, or working with Black Ass Coffee?
We'd love to hear what you're thinking.
SEND US A MESSAGE
WHAT'S ON YOUR MIND?
Fill out the form below and we'll get back to you as soon as possible.
NEED AN ANSWER RIGHT NOW?
CHECK THE FAQ.
Before sending us a message, you may find the answer you're looking for in our FAQ.
We've covered common questions about:
- Coffee
- Orders
- Shipping
- Returns
- Subscriptions
- Merchandise
- Events
- Our mission
HAVE AN EVENT?
DON'T SEND A GENERAL MESSAGE.
BRING THE BLACK ASS COFFEE TRAILER TO YOUR NEXT EVENT.
Our mobile coffee trailer is available for events and special occasions.
Tell us about your date, location, guest count, and what you have planned.
We'll review your request and get in touch.
BUSINESS & PARTNERSHIPS
GOT AN IDEA?
We're always interested in hearing from people who want to work with Black Ass Coffee.
Whether you're interested in:
- Wholesale
- Corporate Coffee
- Event Partnerships
- Brand Collaborations
- Retail Opportunities
- Community Events
Send us a message and tell us what you're thinking.
CUSTOMER SUPPORT
WE'VE GOT YOUR BACK.
When you contact us about an order, having the following information ready can help us get you an answer faster:
- Order number
- Name used at checkout
- Email used for the order
- Description of the issue
- Photos, if applicable
The more information you give us, the faster we can figure out what's going on.
CONTACT INFORMATION
BLACK ASS COFFEE COMPANY
Veteran Owned · Established 2010
📧 Email: blackasscoffee@gmail.com
📞 Phone: (704) 467-9523
📍 Location: North Carolina, USA
CUSTOMER SERVICE HOURS
MON - SAT: 8:00 AM - 8:00 PM
We aim to respond to customer inquiries as quickly as possible during our normal business hours.
BEFORE YOU GO...
STILL HAVE A QUESTION?
No problem.
Send us a message and we'll get back to you.
Or, if what you really need is coffee...
You know what to do. 😂